e-Accident: Fax dead, e-mail seriously injured…middle-aged people confused

8 04 2009

Have you any views on the introduction of a general ban on sending faxes in the enterprise? In this day and age, I feel it’s perfectly acceptable to expect someone to be able to receive an e-mail. As an enterprise, we obviously still need to receive faxes, but that can be handled by Exchange 2007 Unified Messaging as it stands. Sending outgoing faxes from PCs would require unnecessary expenditure, and I just feel that we should bite the bullet on this, do away with the actual machines, the analogue telephone lines they need, the toner and paper they use, and put this ancient technology out of our misery.  If someone needs to send a piece of paper or a signed document to someone, they can scan it and e-mail it.

<start of rant>To be perfectly honest, e-mail is on the way out too. It’s a middle-aged, middle-class way of communicating, equivalent to our parents writing letters. My kids all have e-mail, but they only use it to register on web sites, and never for communicating. In ten years time, how will we communicate with the next generation of customers? Twitter? Facebook? Bebo? TwitFace?  It won’t be by e-mail anyway.

And as for that noise the kids call music…<end of rant>

Answers on a postcard, please…